The on-site Medical services are available 24 hours a day. They accept travel insurance and major credit cards. Expenses should be paid directly to the Medical office. For any urgency dial "EXT Information: 0". *This service is not included.
If you need exchange currency, you should go the exchange center located in the Lobby, which is open from 8:30 am to 9:30 pm. We also have a 24-hour ATM machine also located in the lobby. Please note that the ATM will only dispense Dominican currency. Important Note: This ATM is governed and serviced by the Provider Bank and not the hotel.
Adjacent to the hotel lobby we have a commercial area where you can find a wide variety of items to meet your needs. Open from 8:00 am to 10:30 pm. *This service is not included.
Catholic Mass is available every Sunday at 4:00 pm in the Chapel. The Chapel is located adjacent to the hotel lobby.
This service has an additional charge per child and per hour. Please check with our Customer Service Department at least one day in advance.
If you need a taxi, you can request one directly through the Customer Service Department. For your safety, we suggest that you use only authorized Taxis. *This service is not included.
INTERESTING PLACES AND EXCURSIONS
For excursions information and interesting places to visits, contact your Tour Operator Representative.
Check with the Customer Service Department, located in the hotel lobby.